Happy Thursday, friends from Mexico!
You guys, sorry I went MIA yesterday. My team and I arrived in Mexico on Tuesday and well, things just got busy and fun, and before I knew it, my blog post didn’t make it up yesterday.
We are having the BEST time here this week as a team. It’s truly been such a blessing to step away from our busy lives and spend time together. I’ve been to Mexico many times, but this resort is a first for me, and it’s been excellent! I’m excited to share even more pictures soon with you guys. In the meantime though, since I’ve been in Mexico with these fabulous ladies, I thought it might be a good time to introduce you to the women that work with me here every single day at Mix and Match Travel Agency.
When I started my agency over 11 years ago, I always assumed it would just be me working alone all day by myself. I had NO idea that the Lord would open the way for me to start including more and more team members to help me grow my business and care for our wonderful clients. Each and every day, I am extremely blessed by these women who show up and work hard to create custom vacations for each of our clients. I now consider each of these women dear friends and thank the Lord each and every day for them all.
Okay, so I asked each team member to share a little bit about themselves and what they do here at Mix and Match Travel Agency.
Hi Everyone! I’m Erika, the VP of Operations and head of Disney Vacation Planning, here at Mix and Match Travel Agency.
I’ve been married to my husband, Tab, for eighteen years and we have four children-Ebby Lee, Nixon, Bowen, and Britt. On top of being Shay’s right-hand girl when it comes to operational affairs, I head up the Disney vacation planning here at our agency. In my house, I’m the party coordinator, the family scheduler and am the one making sure all the extra fun things happen for our family. I absolutely love getting to help others make those same magical memories through a Disney vacation.
Our Mix and Match Travel family is simply amazing! Everyone’s so supportive and eager to help each other. We’d love to work with you and your family on your next vacation!
I’m Clare—the international travel planner here at MMT! I work closely every day with my partner in crime, Shanna, who is a master of the little details when it comes to planning trips. Once I create the itinerary, she is the one in charge of ensuring each adventure we plan is thoughtfully arranged and executed to perfection!
My love for travel runs deep and blossomed even more when I had my two kids! My favorite thing in the world is traveling with my own family, where we make incredible lifelong memories that can only come from being in new and unfamiliar places together.
My goal for our clients is to make international travel simple and comfortable, doing everything I can to create seamless trips that allow them to create their own lifelong memories. The best part of my job is seeing the photos and hearing about the amazing adventures I get to create for our clients! Turning travel dreams into unforgettable realities is something I am lucky enough to do every day.
I could not be prouder to be a part of this amazing team of strong, empowered women. Each of us are wives, moms, friends, and passionate travelers! Our shared love for exploring the world binds us together. I am truly blessed to be a part of the Mix and Match Travel team.
My name is Caroline and I serve as the Office Manager here at Mix and Match Travel Agency! I have been married for almost 6 years and have two beautiful kiddos with another one on the way in October! As the office manager I deal with the business and customer service side of things. I make sure each agent has the information they need for their clients, the correct paperwork and documentation, and I am the finalizing step for each vacation between our agents and our larger travel network. I am the official checks and balances of the operation.
I absolutely love this job and working with this team! Each lady here genuinely loves what they do and serve each client as if they were planning their very own trip. It’s a one-of-a-kind atmosphere and I’m so very thankful to be part of it!!
I’m Shanna, and I help with all things concierge: booking dining reservations, suggesting and booking tours, excursions and helping with any other concierge special requests. I also plan travel to South Africa, Thailand, Chile, and other exotic/less traditional destinations.
The best part of my job is when clients return home and send pictures of their adventures. I love knowing I was a part in making their dream vacation a reality. 😊.
Traveling with my own family is my very favorite thing. It’s the rare times we are all together, making memories, laughing and seeing the world together that I love the most.
My name is Mackenzie, and I am the Social Media Manager at Mix and Match Travel Agency! My husband and I are the parents to one year old twin baby girls.
I love traveling and getting to experience new places, people, cultures, and making the best memories! My favorite part of my job is getting the client feedback! Every client has such a fun and unique take on their experience, and I love seeing their pictures and hearing all about their adventures. I love being a part of this Mix and Match team because everyone is so diligent, hard working, and kind! We all want to see each clients dream vacation come to life and we all cheer each other on along the way!
And I’m Shay Shull, the owner and founder of Mix and Match Travel Agency. I started this agency in June 2012 out of my passion for travel. My husband and I (and our four kiddos!) have traveled all over the world together, and it is truly our very favorite thing to do as a family. I wanted to create a boutique agency without cookie cutter recipes for vacations. I wanted personal relationships with clients, unique itineraries, and specific trips tailored to individuals.
I have a passion for empowering people to travel abroad (it doesn’t have to be intimidating!) and love encouraging clients to step out of their routines and into a once in a lifetime experience…but without having to do all of the legwork themselves. I love to travel and love to see others travel too!
I feel incredibly blessed each and every day when I go to work. I love what I do, I love my team, and we all love our clients. We would love to help you too! For more information about how we can help you with your next vacation, PLEASE REACH OUT!
Right now, we are sending clients to Walt Disney World, Hawaii, on cruises all over the world, and then all international destinations too.
Thank you for stopping by and allowing us all to introduce ourselves to you. We have one final day in Mexico to enjoy, so I’m going to head off now.
I will see you back here tomorrow, friends! xx
Beth Knecht says
So fun to see everyone behind the scenes! Isn’t planning unique getaways customized to the client so exciting?!
Mix and Match Mama says
I love it so much!
Laura says
I just want to throw out there that my family thinks Jane is a saint after all of her help planning our trip to Disney!!!!!!
Mix and Match Mama says
Well I think she is too!! Thank you for allowing us to be a part of your family’s vacation!
Sheaffer says
LOVED getting to meet all of your people! What a fun post. It’s clear y’all love what you do!!!
Elspeth says
I loved getting to meet your team and love how everyone works together!
Hope you are having fun in Mexico!
http://www.elspethsdaybyday.com
Darcy Sexson says
So fun getting to meet your team. Have the best time in Mexico!
Kelly Nagy says
Love this! I am currently working with Brooke on a girls trip cruise and we have a call scheduled with Clare next week for our family’s first European vacation! They’ve both been fabulous so far!
Mix and Match Mama says
Thank you SO much for allowing us to be a part of your travels!!
Kacey says
I just got back from Disney last week and this post is making me want to plan another adventure ASAP!! What an amazing work family you have. So great getting to “meet” your team!
Mix and Match Mama says
Thank you!
Kristin Lyngaas says
I didn’t want to go back and count, but omg how many kids are there altogether?!? Have you ever had a big bash with all of the families in one place? What a fantastic crew ❤️
Mix and Match Mama says
We have 28 (almost 29!) between us! Busy ladies 🙂
Delaney says
Clare planned the very best honeymoon for my husband and I to Turks and Caicos!! I will never plan another vacation without you guys!
Mix and Match Mama says
Congratulation! We are so thankful you allowed us to be a part of your very very special trip! We can’t wait to work with you again!
Ramona says
Thank you all for sharing your stories! ❤️
Katie says
So fun to meet the entire MMT team! Huge shout out to Clare for making our first trip to Europe super awesome and easy this past summer!!
Mix and Match Mama says
Yay!!!! Thank YOU so very much!
Amy Ms. Azza says
OMG I love MMT!!! I have been blessed to work with Clare on multiple international trips, what I love most about Clare is that from the very beginning when we first talked she wrote down what I liked and she now anticipates what I like and always books me the most fabulous trips. I am currently working with Erika on a Disney Cruise.. Erika is sooo easy to talk to and I feel like we are friends, and she answers all my questions and has helped me so much, and she is amazing at getting right back to me amd knowing all the things about Disney and Disney cruises. I also worked with the fabulous Brooke who booked me an amazing family cruise and went out of her way to help me and email me helpful suggestions.. and Brooke always let me ask my silly questions and is soo nice. You have a wonderful, exceptional team and I book all my travel with MMT!! Also what I love most is that Clare, Erika and Brooke make me feel so special and always take the time to get right back to me and they are busy working moms. I hope all of you have the best time in Mexico you all deserve it!!
Mix and Match Mama says
Awwwwwww! Amy, you are one of our FAVORITE people! Thank YOU for always allowing us to be a part of your vacations! We adore you!
Andrea Conrad says
Jane helped my family plan a trip to Disney World in 2021 and she was AMAZING! She had so much helpful advice for us and we loved how she planned everything for us. It was a great trip & we appreciated her help so much!
Mix and Match Mama says
Jane is such a rockstar! Thank you for allowing us to be a part of your magical vacation!
Nancy says
I am working with Clare and Shanna now for our trip to Thailand. They have been wonderful to work with. We are so excited about our upcoming trip. Hope you all have a wonderful time.
Mix and Match Mama says
Nancy, I hope you have THE BEST time! Thank you for allowing us to be a part of your vacation!
Donna says
It was so interesting to meet all of your Team! I loved seeing the pictures of them and their families. It’s rare to see such a tight-knit, wonderful family-based business these days. Blessings to all of you!
Melissa says
I’ve already told my husband I will be reaching out to MMT for help for our annual Mexico trip we take in July! Enjoy your time with your team.
Mix and Match Mama says
Please! We would love to work with you too!
Ashley Meucci says
Clare and Shanna have been incredible to work with in booking our trip to the Amalfi Coast. We are leaving in three weeks and I couldn’t be more excited. After our first phone call with Clare we knew she was our girl. She has been a wealth of knowledge and so very helpful!
Mix and Match Mama says
Yay!!!! Ashley, thank YOU! I hope you have the best time!
Miya T says
I’ve loved working with Shanna for our Vietnam and Thailand honeymoon travel plans! She’s a rockstar and I can’t wait for our trip in November!
Mix and Match Mama says
Awwww! Thank you so much for allowing us to be a part of your honeymoon! Congratulations!
Jennifer says
This is amazing!! i loved reading it. Congratulations on building a business AND an amazing team